I have an issue with my product what can I do?
We quality check all of our products prior to dispatch and are confident in what we are packing before we send your parcel out to you. If you shop with us in store you are able to check your purchase prior to leaving our store to ensure you are 100% satisfied with our product.
If you have any issues with your purchase we are happy to look at the issue and provide you with a reasonable resolution. We cannot provide a refund or exchange for pure change of mind. Please email firstname.lastname@example.org or call us on (07) 3366 3385 10am – 5pm (Tuesday to Friday).
Do your items come with a warranty?
Our GHD products come with a 12- 24 month warranty, however if you have any issues with your purchase we are happy to assess the item and provide a reasonable resolution. Where there is general wear and tear on a product we do not guarantee that the products will be replaced or repaired.